Services

Specialist psychiatric assessments for rural Australia. 100% bulk-billed.

What we offer

Click on a question below to learn more about how we work.

We provide a single, comprehensive psychiatric assessment via secure video for adults (18+) living in rural, regional, and remote areas.

Following your appointment, we send a detailed management plan to your GP. Your GP remains responsible for your ongoing care, including prescribing medications and arranging local support.

This service is designed for you if:

  • you are 18 years or older
  • you live outside a major metropolitan area
  • your usual GP can refer you and manage your ongoing care
  • you are comfortable using video for a telehealth appointment

If you are unsure whether your location is eligible, please use our postcode eligibility tool.

We commonly see people for:

  • Mood disorders – such as depression, bipolar disorder, and persistent mood instability
  • Anxiety conditions – including generalised anxiety, panic disorder, social anxiety, and phobias
  • Obsessive–Compulsive Disorder – specialised evaluation and treatment planning for OCD and related obsessive conditions
  • Trauma and stress – including PTSD and complex adjustment disorders
  • Psychotic disorders – such as schizophrenia and schizoaffective disorder
  • BPSD (Dementia) – Behavioural and Psychological Symptoms of Dementia, including agitation and distress
  • ADHD (Review Only) – we provide advice on the management of existing ADHD diagnoses (e.g., medication reviews). We do not offer new ADHD assessments.

Your appointment is a comprehensive assessment conducted over secure video. We typically cover:

  • your current difficulties and how they impact your life
  • your medical history, previous treatments, and medications
  • relevant family history and life stressors
  • a discussion about diagnosis and treatment options, with plenty of time for questions

At the end of the session, we will summarise our recommendations, which are then written into a formal report for your GP.

For eligible rural patients, we bulk-bill directly to Medicare. This means there is no out-of-pocket cost for your assessment.

Your GP can confirm if you are eligible for a Medicare-funded assessment (Item 291). You can also check your location using our postcode tool.

We focus on assessment and management planning. We do not provide:

  • initial assessments for ADHD or Autism Spectrum Disorder
  • care for eating disorders that require physical monitoring
  • assessments for patients under 18
  • ongoing psychotherapy or long-term case management
  • medico-legal, court, or insurance reports
  • crisis or emergency services

If you require urgent help, please refer to the Emergency page for 24-hour support contacts.

Check your eligibility